Loan & Credit Card Payment Relief Request Form

Use the form below to request a temporary reduction on payments or short-term payment deferrals for existing BECU loans or revolving credit. Eligible loans include home equity, auto, boat, RV, credit cards, lines of credit and personal loans.

This form is not used to request assistance for business accounts, student loans or mortgages.

Information Alert

Members who accept a loan payment deferment will have all open lines of credit suspended (including credit cards, HELOCs, and personal lines of credit). These suspensions will be permanent, and a member must re-apply at a later date to reinstate their credit line.*

Please note: Submission of this application does not guarantee approval.

* Required Field

Borrower Contact Information

You can find your account number in Online Banking or the mobile app.

Existing Loan Information

Please select what loans or revolving credit products you need relief on. (select all that apply) *

Hardship Details

Please provide as much information as you are comfortable sharing to help us process requests. Our Specialists review this information in addition to your loan details to help determine the right relief option to best meet your needs.

By submitting, I acknowledge that if I accept an offer for payment deferment, all of my open lines of credit will be suspended (including credit cards, HELOCs, and personal lines of credit). These suspensions will be permanent, and I acknowledge that I must re-apply at a later date to reinstate these credit lines.*

Business members: Existing business members can request payment suspension on credit cards, vehicle loans, unsecured term loans and lines of credit. Modifications are also available on existing commercial real estate loans. To request assistance, please call 800-233-2328 ext. 5140.

*Approval subject to BECU membership, credit approval and other underwriting criteria; not every applicant will qualify. In some cases, we may be able to reinstate your HELOC account without requiring a complete application process. Your suspension of credit limit letter will include additional details about HELOC reinstatement.