Loan & Credit Card Payment Relief Request Form

Use the form below to request a temporary reduction on payments or short-term payment deferrals for existing BECU loans or revolving credit. Eligible loans include home equity, auto, boat, RV, credit cards, lines of credit and personal loans.

This form is not used to request assistance for business accounts, student loans or mortgages.

We're working hard to process your submission as soon as possible. Due to high volume, processing times are currently taking 5 - 7 calendar days. Thank you for your patience.

Please note: Submission of this application does not guarantee approval.

* Required Field

Borrower Contact Information

First Name *

Last Name *

Phone Number (1234567890 numbers only) *

Email Address *

Last four digits of your BECU Savings account number. *

You can find your account number in Online Banking or the mobile app.

Existing Loan Information

Please select what loans or revolving credit products you need relief on. (select all that apply) *

Auto & Vehicle Loans (Auto, RV, etc.)

HELOC (Home Equity Line of Credit)

Personal Line of Credit

Personal Loan

Visa Credit Card

Hardship Details

Please provide as much information as you are comfortable sharing to help us process requests. Our Specialists review this information in addition to your loan details to help determine the right relief option to best meet your needs.

Pre-Hardship Monthly Income (round to nearest whole number)

Current Monthly Income (round to nearest whole number)

Please describe your current situation (1000 characters maximum)

Business members: Existing business members can request payment suspension on credit cards, vehicle loans, unsecured term loans and lines of credit. Modifications are also available on existing commercial real estate loans. To request assistance, please call 800-233-2328 ext. 5140.

Back to Top